Refund Policy

Last updated October 20, 2026

We want every order to arrive right. Here's how cancellations, problems, and refunds work at Blue Skies Peptides.

Before your order ships

You can cancel any time before your order ships or is picked up. Email us with your order number, and we'll refund you in full using the same payment method you paid with.

Damaged, incorrect, or missing items

If your order arrives damaged, has the wrong item, or is missing something, email us within 7 days of delivery with your order number and photos of the items and packaging. Once confirmed, we'll send a replacement or refund the affected items, at no cost to you.

Lost packages

If tracking shows no progress for 7 business days, or your package is marked delivered but you didn't receive it, contact us. We'll open a claim with the carrier and send a replacement or refund once the claim is resolved.

Returns

Because our products are research materials whose integrity can't be verified once they leave our control, we can't accept returns of opened or used products, or exchanges for change of mind. Unopened products in their original sealed condition may be returned within 14 days of delivery with our approval; contact us first. Shipping charges are refunded only when the problem was our mistake.

How refunds are paid

Approved refunds go back through the same payment method you used (Cash App, Venmo, or PayPal), usually within 3 business days of approval.

Orders we cancel

If we cancel your order (for example, if an item is out of stock or we can't verify your payment), we refund everything you paid.

Before disputing a payment

Please email us first. Most problems are solved within a day or two, much faster than a payment dispute.

Contact us

Blue Skies Peptides
Email: our contact email